Privacy Policy

Last updated: March 14, 2026

ZenMove Real Estate ("ZenMove Real Estate", "we", "us", or "our"), operated by EPD Companies LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://zenmove.xyz (the "Site"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a contact form, inquiry, or pre-qualification application
  • Create an account or sign in via our authentication provider
  • Subscribe to our newsletter or email alerts
  • Request a property tour or consultation
  • Upload documents for identity or income verification

This may include your name, email address, phone number, mailing address, employment information, income details, government-issued identification, and any other information you choose to provide.

Information Collected Automatically

When you visit the Site, certain information is collected automatically by our servers and third-party analytics tools, including:

  • IP address and approximate geographic location
  • Browser type, operating system, and device identifiers
  • Pages visited, time spent on pages, and referring URLs
  • Search queries entered on the Site
  • Interaction data (clicks, scrolls, form interactions)

2. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Site, analyze usage patterns, and deliver relevant advertising.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function. These include session cookies for authentication and security.
  • Analytics Cookies: Help us understand how visitors interact with the Site (e.g., pages viewed, time on site). We use anonymized analytics data to improve our content and user experience.
  • Advertising Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of ad campaigns.
  • Preference Cookies: Remember your settings and preferences (e.g., display theme, saved searches).

Google AdSense and Third-Party Advertising

We use Google AdSense to display advertisements on the Site. Google AdSense uses cookies to serve ads based on your prior visits to this Site and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our Site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info. You can also opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.networkadvertising.org/choices.

For more information on how Google uses data when you use our Site, please visit: How Google uses data from sites that use our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Site and its features
  • Process pre-qualification applications and connect you with property listings
  • Respond to inquiries, comments, and support requests
  • Send transactional emails (confirmations, tour reminders, application updates)
  • Send marketing communications, where you have opted in
  • Analyze usage trends to improve the Site and user experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with applicable laws and legal obligations
  • Serve relevant advertisements through Google AdSense and similar networks

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Property Managers and Landlords: When you submit an inquiry or application for a specific property, your contact information is shared with the relevant property manager.
  • Service Providers: Third-party vendors who assist us in operating the Site (e.g., cloud hosting, email delivery, analytics, payment processing). These providers are contractually obligated to use your data only as directed by us.
  • Advertising Partners: Google AdSense and affiliated advertising networks, as described in Section 2 above.
  • EPD Companies Affiliates: Our affiliated brands, including Cleanology Cleaning Company and CICLA Miami, may receive your contact information if you expressly request services from them through the Site.
  • Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of ZenMove Real Estate, our users, or the public.

5. Pre-Qualification Disclaimer

IMPORTANT DISCLAIMER

The pre-qualification results provided by ZenMove are approximations based on common industry standards and do not constitute an actual approval or denial. The final approval decision is made solely by the property manager and is based on their specific guidelines, policies, and requirements, which may differ from these industry standards. Additional factors such as references, background checks, employment verification, and property-specific criteria may affect the final decision.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Pre-qualification application data is retained for up to 24 months. You may request deletion of your account and associated data at any time by contacting us at [email protected].

7. Your Rights and Choices

All Users

  • Access and Correction: You may request access to or correction of the personal information we hold about you.
  • Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
  • Marketing Opt-Out: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.
  • Cookie Preferences: You may adjust your browser settings to refuse cookies, though some features of the Site may not function properly as a result.

California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information promptly.

9. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption, secure database storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

The Site may contain links to third-party websites, including property listings, partner services, and advertising destinations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: